Windows 8 and a Touch Screen in Daily Use

More than anything, how the Acer performs is also going to be driven by how well a touchscreen works with Windows 8, and for that I had to build a whole new testing PC with Windows 8 on it. Coming into this I had zero experience with Windows 8, none with a Windows tablet, and none with a Windows Phone. I’ve been using Windows since 3.0 was released but hadn’t branched out into those newer areas yet. I found the experience a bit strange and even often, and I imagine many people moving onto Windows 8 may have a similar initial reaction.

Typically any monitor I have in for review is assigned as my main display. I want to use it as much as I can, do all of my work on it, and focus on it directly. Flanking the monitor in for review are a 27” LCD and a 24” CRT to serve as secondary displays, with the 27” filling in as my primary display when there is nothing here for review. Usually this is fine, but when using a touchscreen with Windows 8 as my main screen in a multi-screen environment I found this to not work as well.

Putting the touchscreen with the start menu seems good, and it seems you would want that in the center of your desk, but you quickly run into issues with Metro applications. As they are all now going to open on the monitor with the Start screen on it, that means secondary apps like the integrated Calendar or Mail are now filling your main display instead of being flanked to the side on a secondary display. You can move them to the side, but that moves the Start menu over there as well, which takes it off the touchscreen.

With a single display, this isn’t an issue. Everything stays on the touchscreen and you view what you are working on. With multiple monitors, touch is best relegated to a secondary display. You can keep your start menu there and your Metro applications, but you can have your real work on our other displays. It seems silly that Windows 8 has been designed without taking multiple monitors into account, but it almost feels that way to me. Trying to make the user experience the same across all the platforms seems to have focused on the average user and not the power user.

Now none of this is Acer’s fault, as they aren’t designing Windows, but it means that you’re possibly paying $500 for a monitor that is best as a secondary display, or it has to be your only displays, to get the full value out of it.

When using the touch features, the Acer was very responsive and accurate with my input. Moving around the Start screen, selecting applications, and moving them around was very easy to do with the display. I worried a lot about fingerprints and smudges with the glossy finish, but I didn’t find myself having to clean it that often, and typically they were hidden away well. Entering data with the on-screen keyboard worked, but I would never pick it over a regular keyboard for entering more than a couple of words. It did lead me to wanting to find a way to build my own Sooloos-style media server for my music room, but not as much for regular work.

So much for the Windows 8 side of the experience. Let's get to the display characteristics and see how the Acer stands up to other displays we've reviewed.

Introduction, Design and Specs Brightness and Contrast
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  • Patanjali - Friday, April 5, 2013 - link

    And it ISN'T here yet. In May we will see whether it lives up to the hype. We still don't know how fine the control is, and whether you can use it in existing apps as easy as touch.

    Certainly, if the supplied software allows acurately touching a button in an existing app then it will be a winner. However, "But with the Leap Motion Controller and our apps, nothing's holding hands and fingers back." reads like it ONLY works with stuff programmed for it, which severly limits its general use. It may well end up as ANOTHER interaction method, along with keyboard, mouse, touch and whatever else comes along.

    As it is now, using a touchscreen with Windows allows ANY app to be touch controlled. Of course, it may not be optimal, but having got used to accurately touching tiny links in web page on my phone, touching the tiny X button in the upper right of a window to close it is no big deal.

    With Leap Motion, how will it be used with multiple monitors?

    How fine-grained can control be when you are holding your hand in mid air? And what about arm fatigue?
  • UltraTech79 - Monday, February 11, 2013 - link

    Great! Now my arm can get tired while my arm gets tired.
  • Patanjali - Friday, April 5, 2013 - link

    I have been using multiple 30" monitors with two Dell ST2220T touchscreens for the last year. I bought the touchscreens to use for DAW work to place mixing windows and various other dialogs that would be useful to be able to touch.

    The touchscreens I have at a low angle sloping up to the bottom of the two 30" monitors. The single biggiest maintainability issue with the touchscreens is NOT fingerprints but DUST. It is amazing how much dust accumulates on a horizontal surface in 24 hours. Fortunately Dell supplied excellent cloths which makes it easy to clean off the dust and finger smudges. Such low angles are the ONLY way to use touchscreens a lot.

    However, after having touchscreens, I wish ALL the monitors were touch as even with the large vertical monitors it would be nice to just reach out and do the occasional scroll of a web page or document or adjust a DAW control that I couldn't fit on the touchscreens. Touch is so direct whereas reaching for a mouse just to do such things that are so quick for a hand seems a distraction to workflow now.

    The Dell touchscreens worked for Win7 OK, but using optical tech, are not really up to being used with all the Win8 geatures, which is why I am reading reviews like this. I am still wanting 27" 2560x1440 touchscreens like those used on the Dell all-in-ones. I would get four of those!

    As for glossy screens, they work OK for small portable devices where you can easily adjust the viewing angle to avoid reflections, or when sitting in low light watching TV, but they are a MAJOR pain when used in fixed situations in normal illumination. The touchscreens, being at a low angle, reflect the image showing on the bottom part of the 30" monitors above them! If it was your only monitor, you would have to position it so that it didn't reflect your overhead lighting.

    The 30" monitors are the Dell non-glare, wide colour gamut ones which are excellent for viewing and, in my opinion, should be what ALL monitor screens should be like. Excellent colour and illumination and NO reflections at all.

    Apparently the Planar Helium 27" touchscreen is matte, but it would take up a lot of deskspace while only providing 1920x1080. The LG 2560x1080 monitors would have been great if they were touchscreen (and matte).

    I hope when 4K monitors (3840x2160 = 8Mpx) start appearing, they are are available with matte touchscreens as well.

    As for multi-monitor usage with Win8, I don't know what people seem so uptight about. Yes, it is best to have the start screen mainly on a smaller, close-at-hand, sloped monitor, but default behaviour on my system is that the start screen disappears as soon as the mouse is clicked in ANY 'desktop' area, so it is basically a popup screen when you need it rather than the principal interaction area as when used on a tablet or single monitor.

    It may well stay alive if the touchscreen is a Win8 certified one, but someone else would have to let us know if that is the case.

    I have an Acer W511 3G Win8 tablet and it is very easy to use and, because of the instant on and constant internet connection, it is very quick for me to check email in Outlook or look on the internet, whereas it was a slow pain with my previous laptop, waiting for it to boot up and for the 3G modem software to kick in. And Win tablets are SO much easier to use with a home network.

    For me Win8 works both on a tablet and my large multi-monitor system, and its operation is appropriate to each. Oh, and while some so-called tech bloggers and commenters made a big noise about the loss of the start menu, MS telemetry showed that most users had got the hint with Win7 and shifted their focus to the taskbar, which is alive and well and on every desktop screen in Win8. Basically, on a multi-monitor setup, the start screen is like a big visual menu which can be configured to put all your commands into groups in any order you want.
  • osx77 - Friday, May 17, 2013 - link

    Hi i have a question is this monitor led or lcd?Because i try to find info on amazon.com and it said LCD so which is it.
    and other pages said is Led so...

    thanks
  • dpars - Monday, December 30, 2013 - link

    Using acer t232hl with mac mini??
  • dpars - Monday, December 30, 2013 - link

    I'm connected with HDMI and USB 3.0 using bluetooth keyboard and magic trackpad. I have a fully-functional, unresponsive touchscreen monitor… Thoughts?

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